As party planners and direct sales consultants, we inevitably ask ourselves this question: How do I overcome the fear of the phone? While we might think that this requires some complicated preparation, the key is actually in simple strategies and practical steps that Party Plan 123 will guide you through in this article. Instead of freezing from fear when it comes the time to make the phone call, these five tips to overcome the fear of the phone will get you sparking with confidence.

Tip 1 – Confidence warm up!

Before you even make the call, you have to know what to say. You are going to find that your confidence is going to increase if you do some preparation beforehand. Just sit down, take a little bit of time to prepare, practice, and you will definitely feel your confidence rise! Write notes that will help you feel excited, motivated and confident in what you are delivering to your next prospect.

Do not be discouraged by the modern day pressure that you might do better by using technology such as text messages, Facebook messages, and email. There is, of course, a perfect place for those tools, but the closer you can get to a real conversation with someone and as close as possible to being in the same room with someone, the better connection you will have. If you can’t talk face to face or make a video call with someone, what’s the next best thing? The phone! The phone is not dead, but you have to know what you want to say. Don’t forget – preparation builds confidence. Prepare.

Tip 2 – Success visualization

Whatever you are doing, it is always helpful to visualize your success first! When it comes to overcoming the fear of the phone, see yourself doing a fabulous phone call. Nervous energy is a good thing too, but when we are talking about visualizing a successful phone call, you have to imagine yourself as running a successful event with the energy and the enthusiasm that you want to portray. Visualize.

Tip 3 – The Voice Magic

Talk with a casual, friendly, and relaxed tone, but add in a sprinkle of confidence, enthusiasm, and excitement. The way that you are projecting yourself and sounding will impact on the overall result at the end of that phone call. If you sound excited and passionate, you’re going to find that the person you were talking to will much more likely believe in what you have to say and will want to say yes to what you are going to offer on the phone. Talk.

Tip 4 – Schedule it up!

The next tip to overcome the fear is to block out planned times to make your phone calls. Schedule the call into your calendar. That way, this will become a non-negotiable time that you are going to be focusing on making your phone calls. It allows you to disconnect from all the other distractions that are going on and just focus your energy and time on your calls. Block.

Tip 5 – The Peaceful Place

Find a place that you can just concentrate and focus without distractions while you get your phone calls done. What does that mean for you? It means turning off your Facebook notifications. It means shutting down your email app. It means even finding a room or an office that you can be by yourself and shut the door and have some time to focus without any distractions. Concentrate.

In addition to these tips, when making a call to a lead that you want to ask for a booking, giving a structure to your phone call (based on five steps above) will surely bring guests to your event.

Example of a Booking Lead Phone Call

Here’s my quick phone call script that has got results many times for me in the past (you are welcome to use this too):

Start with a simple introduction. “It’s X from Y Company. I’ve got your entry lead form, or I’ve got your contact detail from such a place.” Paint the picture so that they can make the connection and know where they got in touch with you or how you are contacting them.
Then, you want to say “You’re in the prize draw.” Or let them know who has already won the prize draw. This creates the integrity of you delivering on what has been promised during your promotion.
You have to come up with a special offer or a bonus – you are giving away something “extra” to add an incentive and to create a sense of urgency. You may say something like:
- “I would love to offer you an extra $50 gift voucher …. what I normally do is in-home parties where the hostess invites her friends over for a get-together, we show our products on offer and the hostess gets free products and discounts as a bonus on the day. If you did say yes to having your own party, then I would love to give you an EXTRA $50 voucher to spend at your party as a thank you from me on top of everything else that the company always gives to our hostesses.”
Ask the closing question, use the “if” question and alternate choice:
- “If you were to book a party, would you prefer a weekday or a weekend?”
- By doing so, you are taking away the pressure, and allowing the person to imagine themselves being your hostess. You are giving two responses that are either a yes or another yes. It just becomes about when do you want your party, rather than do you want a party.
When they answer positively to that question, the next step is to DATE THE BOOKING IN to the next 2-3 weeks using our Bookings Funnel which you can get on our Free Resources page.

Once again, prepare, visualize, talk, block, concentrate, and one more – don’t forget to smile while on the phone! 😊

Here’s an idea to help you put these steps into ACTION so that you can get REAL RESULTS as quick as possible:

Want extra help to boost your confidence and success on the phone? We have just the right thing for you! Our E-BOOK called ’10 Steps to Overcome the Fear of the Phone’.